Shipping & Return Policy

Ari Ashton Shipping Policy
We ship from Chicago, IL. For all shipping we use USPS FIRST CLASS or USPS PRIORITY. We recommend upgrading to priority for all time-sensitive shipments.

 

Cost

Ships from warehouse

Delivered in

 

First Class

FREE for orders over $30, standard rates apply to orders under 

1-2 Business days

3-5 Business days after shipping

*no insurance included

Priority

 

Standard Rates

1-2 Business days

2-3 Business days after shipping

*minimal insurance to cover lost goods

** These dates are only estimates, shipping times can vary. 
Ari Ashton is not responsible for any lost or stolen packages. Please contact your local post office for any inquiries regarding your delivery.
Order Status 
You will receive a confirmation email upon submitting your order. Another confirmation email along will tracking numbers will be sent when your order is shipped. 
Gift Orders
 We are able to accommodate gift orders, simply let us know in the notes section when you check out or email us with more details at info@ari-ashton.com. 
Return Policy
We stand by our merchandise 100% and will gladly accept returns on any unused and unwashed items within 7 days of purchase.
We recommend trying on all items in your order before washing to ensure they fit.
Only items meeting the following criteria may be returned:
  • unworn
  • unwashed
  • with original tags and packaging intact
  • free of stains, odors, animal hair, and damage
The return package must be postmarked back to us within seven calendar days of delivery in order to receive a refund.

Customers are responsible for all return shipping fees. Please include your original packing slip or a note including the order number and name associated with the order. Ari Ashton is not responsible for untraceable or lost return shipments. We recommend using a delivery service with tracking to protect your return.

Returns over $100 will be issued a store credit and restocking fee of 10%.

Please allow up to two weeks for your return to be processed once received at our warehouse, and 3-5 business days for refunds to be processed to your original form of payment.

If you would like to return an item that was gifted to you, please email info@ari-ashton.com with the buyer’s name and order number. The buyer will not be contacted; it will simply help us find the order and act as proof of purchase.

Proof of purchase is required for items to be return-eligible.

Our return address:

Ari Ashton
1901 S Calumet Ave
Unit 2212
Chicago, IL 60616

*** Returns not meeting our policy may be refused

***Final Sale Items are not eligible for a refund and will be returned to sender
Exchanges 
If you prefer an exchange, please email us at info@ari-ashton.com, due to limited quantities we may not be able to accommodate an exchange. If we are not able to process the exchange a refund will be given if the items meet the return policy.